Terms of service

Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@ferussports.com If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Privacy policy

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example, We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Your data will remain private. We do not sell or share your personal information. 

Shipping policy

Delivery within UAE: 1 to 3 working days (Free delivery on orders over AED 200)

GCC countries: 3 to 5 working days (free delivery on orders over AED 300) 

Worldwide: 5 to 10 days(Shipping fee will apply)